Shipping Policy

• Processing Time: Orders are processed within 1-2 business days.

• Shipping Time: Delivery typically takes 3-7 business days within the continental U.S. International shipping may take longer.

• Shipping Cost: A flat shipping fee of $9.90 applies to normal orders. A surcharge of $35 applies for heavy items/equipment.

• Tracking: A tracking number will be provided once your order has shipped.

Return Policy

• Eligibility: Items must be returned within 30 days of receipt, in their original condition and packaging.

• Non-Returnable Items: Perishable goods, custom products, and items on sale are not eligible for return.

• Return Process: To initiate a return, contact our customer service at [email address]. Once approved, you will receive a return authorization and instructions.

• Refunds: Refunds will be processed within 7-10 business days after we receive your return. Shipping fees are non-refundable.

• Exchanges: We do not offer direct exchanges. Please return the item for a refund and place a new order.

For any questions, please contact our customer service at support@glennspasupply.com